PDPA & Privacy

1. INTRODUCTION & SCOPE

This Privacy Policy sets out the basis on which TJ Fashion (UEN: 53531079W) (“we”, “us”, or “our”) collects, uses, discloses, and processes your Personal Data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). This policy applies to all visitors and customers accessing or transacting on TJ FASHION.shop.

2. WHAT IS PERSONAL DATA

“Personal Data” refers to any data about an individual who can be identified from that data. The Personal Data we collect includes:

• Identity & Contact Data: Full name, delivery address, billing address, contact telephone/WhatsApp number, and email address.
• Payment & Transaction Data: PayNow transaction references, payment verification records, order history, and customer service correspondence.
• Device & Usage Data: IP address, operating system, browser type, device identifiers, and session analytics collected during your visits.

3. HOW WE COLLECT PERSONAL DATA

We collect Personal Data through direct submissions when you place an order, contact support, or submit an RMA request, as well as automated tracking via essential website cookies during checkout.

4. PURPOSES OF COLLECTION, USE & DISCLOSURE

Your Personal Data is processed strictly for: fulfilling direct-to-consumer orders within our 5-business-day SLA, issuing non-GST receipts/invoices, managing 30-day returns and 120-day warranty claims, and complying with Singapore statutory requirements.

5. COOKIES & CHECKOUT SESSIONS

We use essential cookies to maintain shopping cart states and secure checkout sessions. Cookies capture baseline information required to process transactions smoothly. You may manage cookie preferences via your browser settings.

6. DISCLOSURE & THIRD PARTIES

Personal Data is disclosed strictly to operational service providers performing fulfillment services: payment processing partners (Stripe, GrabPay, PayNow) and local courier networks executing doorstep deliveries across Singapore.

7. ACCESS, CORRECTION & WITHDRAWAL

You have the right to request access to, correction of, or withdrawal of consent for your Personal Data by submitting a written request to our Data Protection Officer. Requests take up to 7 working days to process.