ONLINE SUPPORT PORTAL
RMA & Warranty Service Portal
C ESSENTIALS (UEN: 53531205M) | 30-Day Returns & 120-Day Warranty
🛡️ Coverage Rules: Claims anchor strictly to delivery timestamps. Excludes wear-and-tear, improper washing, or physical damage.
ONLINE SUPPORT PORTAL
RMA & Warranty Service Portal
C ESSENTIALS (UEN: 53531205M) | 30-Day Returns & 120-Day Warranty
🛡️ Coverage Rules: Claims anchor strictly to delivery timestamps. Excludes wear-and-tear, improper washing, or physical damage.
RMA & Return Service Workflow (5 Steps)
STEP 01
Online Claim Submission
Submit ticket via RMA portal with order ID and photo/video proof of item status.